Return & Cancellation Policy
At Aether Fragrance, we want every customer to have a smooth and satisfying shopping experience. Please review our Return & Cancellation Policy before placing your order.
1. Order Cancellation
Orders can be cancelled before they are dispatched. Once an order has been shipped, cancellation may no longer be possible.To request a cancellation, please contact us as soon as possible with your order details.
2. Return & Exchange
- Due to the nature of fragrance products, opened, used, or sprayed perfumes are generally not eligible for return or exchange.A return or exchange may be considered if you receive:
A damaged or broken product
- A product with a significant issue attributable to us
Please contact us within 24 hours of receiving your order and provide clear photos or videos of the product and packaging.
3. Damaged Products
If your perfume arrives damaged, please keep the original packaging and contact us immediately. After verification, we will provide an appropriate solution, such as a replacement or other applicable resolution.
4. Refunds
If a refund is approved, the refund process and method will depend on the payment method and circumstances of the order.
5. Important Notice
Minor differences in fragrance performance, such as
longevity or projection, may vary depending on skin type, weather, application, and individual body chemistry. Such variations are not considered product defects.Aether Fragrance reserves the right to review and determine the eligibility of any return, exchange, cancellation, or refund request.For assistance, please contact
Aether Fragrance through the contact information available on our website.
Aether Fragrance — Your Signature. Our Inspiration.